Humans and Pixies are the main residents, along with a few dwarves. There are also Frostfang Snarlers and Evil Snowmen. You can also see cute little penguins and play in the snow. Mayor Crystalline, lives in the big house with the clock and there is a secret citizens club that protects Snowhill.
During December, Snowhill holds an event called Snowdays, or alias, Christmas. The giant tree in the heart of Snowhill is known as the Gifting Tree. On top is a pretty star with lights, and it literally pops out presents. The Evil Snowmen try to take the presents, but it's up to you to help the people and defeat them.